Privacy Policy
Riza Transportation LLC s committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, SMS communications, and transportation services.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, pick-up and drop-off locations, billing details, and any information you provide during booking or communication.
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Communication Data: SMS messages, including opt-in/opt-out responses, ride confirmations, support requests, and other customer interactions.
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Usage Data: Information about how you interact with our website or services, such as IP address, browser type, and device information.
How We Use Your Information
We use your information for the following purposes:
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To provide transportation services and trip-related notifications
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To confirm ride bookings and send real-time trip updates
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To communicate with drivers and customers for dispatch and coordination
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To respond to customer inquiries and provide support
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To send feedback requests and improve our services
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To comply with legal obligations and internal policies
SMS Communications
By providing your phone number and opting in, you agree to receive SMS messages from Riza Transportation LLC. These may include:
Ride confirmations and updates
Driver arrival alerts
Dispatch messages
Customer service responses
Feedback or survey requests
Ride confirmations and updates
Driver arrival alerts
Dispatch messages
Customer service responses
Feedback or survey requests
Message and data rates may apply. Message frequency will vary. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
Data Sharing and Disclosure
We value customer's privacy. We does not sell, trade, rent, or share customer's personal information/Statements with third parties for their marketing purposes. Any data collected is used solely to provide and improve our services, comply with legal obligations, or with your explicit consent.
NOTE: We does not share our customer's information / statements for marketing and promotional purpose
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse
Your Choices and Rights
You may:
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OPT out of SMS messaging at any time by replying STOP
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Contact us to update or delete your personal information
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Request a copy of the data we have collected about you
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Riza Transportation LLC
Phone: (+1) 888 505 8288 & (+1)760 5144 988
Email: info@ rizatransportation.com
Website: www.rizatransportation.com